The call was finally returned at 4:40 pm, but the result was not helpful. I explained Mr. Fixit’s situation with the cancer and the medication for that and the potassium problem to the scheduler. She said the earliest opening was July 6. I said, “We need some help now. He’s having these episodes. Do you think the physician assistant has an earlier opening?” She said his earliest time available was in two weeks.
I said, “What am I supposed to do if this happens again? When does he need emergency treatment?”
She said, “I can’t help you with that. I can put you through to the nurse’s voice mail and she can call you back tomorrow.” I said, “I’ll call her tomorrow.” I really didn’t want to talk to voice mail again. I wanted to speak with a human who could tell us what to do or to offer some suggestion as to the cause of the heart problem. This is a heart problem, not some little trivial thing.
Maybe I’m not up on the latest medical etiquette. Perhaps you don’t call your heart specialist with heart problems. Could it be they only do check-ups and hospital visits? Maybe I screwed up.
Tomorrow I’m going to call the nurse practitioner he has been seeing for things not requiring a specialist. I know she will find time for us and will answer the questions we have or find the answers. I also want to ask if I was out of line expecting help from the specialist. I think I can count of her to answer the questions or to help us understand what steps should be taken if the episodes worsen.
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